Last updated: June 11, 2026. Your privacy matters to us — here's how we handle your information.
We collect information you provide directly to us, such as your name, email address, phone number, and payment details when you create an account or place an order. We also collect details about your assignments, including instructions, files, and deadlines, solely for the purpose of completing your order.
We use the information we collect to process orders, communicate with you about your order status, provide customer support, improve our services, and send important account or service updates. We do not sell your personal information to third parties.
We use industry-standard encryption and security practices to protect your personal information and order details from unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment providers and is never stored on our servers.
Our website uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how visitors use our site so we can improve it. You can disable cookies in your browser settings, though some features may not work as intended.
We may share information with trusted writers and service providers who help us operate our platform (such as payment processors and hosting providers), all of whom are bound by confidentiality obligations. We may also disclose information if required to do so by law.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting support.
Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise any of these rights, please contact us at [email protected] and we will respond within a reasonable timeframe.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
If you have any questions about this privacy policy or how your data is handled, please contact us at [email protected] or +1 252 471 1250.